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Service Status

 

Service Status

Incoming email services delayed

UPDATE 2:45pm Eastern:You should now see an improvement in delivery times and emails are flowing with more consistency again. It will take a while to work through the messages that were queued on the server for delivery, but we're working to push these out to your Inbox now. You will see delivery times continue to improve as we catch up on these queued messages.

UPDATE 12:25pm Eastern: The team has sent the following update: "Our operations team has identified highly increased botnet-type traffic to our email service, which is the root cause for the delays. We are working with highest priority to restore service to a normal level. "

UPDATE 10:40am: The mail service operations team last updated us at 7:20am that the issue was being worked on. We have requested another update. We appreciate your continued patience.

Incoming email services delayed

2017 June 21 5:40am Eastern

We have been notified as at 5:40 am that the hostedemail service is experiencing inbound mail delays. This would be affecting our clients using hostedemail services - that is most clients hosted on the Colorado server.

2017 June 21 5:40am Eastern

We have been notified as at 5:40 am that the hostedemail service is experiencing inbound mail delays. This would be affecting our clients using hostedemail services - that is most clients hosted on the Colorado server.

Incoming email services delayed

UPDATE: As at 13:45pm, the incoming queues are being delivered. Please note that not all email will arrive at once. It may take up to an hour to clear the backlog.

2017 June 20 10:04am Eastern

We have been notified as at 10:04 am that the hostedemail service is experiencing inbound mail delays. This would be affecting our clients using hostedemail services - that is most clients hosted on the Colorado server.

Please check back for more updates.

 

 

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Ottawa ON  K1V 0W8

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Copyright © 2002-2017 Danjo Creations, a registered Ontario business since 1998. All rights reserved.


Prevent credit card fraud and chargebacks We accept Visa® credit card payments through our own merchant account We accept MasterCard® credit card payments through our own merchant account We accept Visa®, MasterCard®, American Express®, and Discover® credit card payments as well as eCheck, Instant Transfer, and available funds payments through PayPal® We accept paper business checks and postal money orders OAC; some conditions apply
We accept CertaPay Interac® Email Money Transfers from any of the 5 participating banks (TD Canada Trust, Scotiabank, BMO Bank of Montreal, CIBC, RBC Royal Bank)